Legal

Privacy

What we collect, why we hold it, and the things we deliberately never touch.

Last updated 8 August 2026

What we collect

When you place an order: your name, email address, shipping address and the contents of that order. When you create an account: your email address, and anything you choose to add to your profile.

If you fill in the optional research profile, we store your answers so we can suggest relevant items. It is optional, it is not a medical or symptom questionnaire, and you can leave it blank or clear it at any time.

If you contact us, we keep your message so we can answer it.

What we never collect

We do not collect, process or store card numbers. This website never asks for them and has no field for one. No payment of any kind is taken on this site, and no payment provider is connected to it.

Payment itself happens outside our systems altogether. We record only that the order was settled, and when.

We do not sell your data, we do not share it with advertisers, and we do not run advertising or cross-site tracking on this site.

Who processes it for us

Our site runs on Vercel and our database and sign-in are provided by Supabase. Shipping carriers receive the address needed to deliver your order. Payment providers receive what they need to process a payment you initiate with them. Each of these processes data on our instructions in order to run the service.

Storage on your device

We use your browser's local storage for your cart, your theme choice, and to remember that you have acknowledged the research-use notice. We use cookies to keep you signed in. None of this is used for advertising or for tracking you across other sites.

How long we keep it

Order records are kept for as long as we need them for accounting and legal obligations. Account details are kept until you ask us to delete the account. Messages are kept until they are resolved and no longer needed.

Your choices

You can see and change most of your details from your account at any time. To request a copy of your data, correct it, or have your account deleted, email concierge@zocurra.com from the address on the account and we will action it.

Questions about any of this: concierge@zocurra.com